Some large companies seem to be very good at upsetting customers.
Amazon is the latest: Amazon facing backlash over gay and lesbian books
This is what I wrote to Amazon.com last night: "In the first place, if you are going to de-rank LGBT content, you should change your business name, because before you folks came along, most contemporary historical references to amazons were to *dykes*. Second of all, perhaps you should stop selling books altogether, because it's not clear to me y'all are cut out for it."
"It must be really tough being a stupid company on the Internet.
"Once you make a silly decision and it's out there, travelling via the Interwebs, you'll pay for it very dearly - and probably would be paying for it forever, as it is likely to become the first thing that customers discover about you on Google.
"We have a growing number of various consumer advocates blogs and online groups to thanks for that...
"I can't reasonably explain what good Amazon expected to gain by removing sales ranking data from all LGBT books that it sells.
"All it did was to fuel a Twitter-swarm that is now ripping Amazon apart..." - #Amazonfail and the politics of anti-corporate cyberactivism
Two of our blogs have recently been sent the following message from Google:
This blog has been locked due to possible Blogger Terms of Service violations.
"He is an undercover SIS / MI5/6 operator." - Ian Tomlinson - Did he fall or was he pushed ?